CE Super Session: Safe Staff, Safe Patients: Why Working Conditions Matter
“Safe Staff, Safe Patients: Working Conditions Matter” will explore the critical relationship between safe working conditions and patient safety in pharmacy practice. Attendees will gain a comprehensive understanding of the history and impact of medication errors, as well as the importance of both physical and psychological safety in pharmacy workplaces. The session will delve into the Just Culture initiative, which promotes a non-punitive approach to addressing errors and learning from them. Attendees will also learn about the link between staff mental health and patient safety, and identify current best practices for creating safe work conditions. The session will conclude by discussing the crucial role of pharmacy leaders in promoting a culture of safety and well-being within their teams.